Home IT Info News Today Microsoft is exchanging Surface Headphones with damaged band,

Microsoft is exchanging Surface Headphones with damaged band,

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Multiple Surface Headphone customers are having a difficulty with their headphone breaking over the headscarf with what some are calling a design fault.

The customers report that this occurred with none extreme power, and DrWindows, who has been following the problem, experiences that there seems to be a design weak level within the space, the place the reinforcing band is interrupted.

Users who tried to return the damaged headphones had been instructed that their guarantee didn’t cowl mechanical breakage, however at the moment DrWindows experiences that the media consideration seems to have satisfied Microsoft to now settle for and substitute the damaged headphones. Microsoft has not but accepted that this can be a systemic design error, nevertheless.

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The problem with the headphones has shades of the problems Microsoft is having at the moment with the cracking Surface Duo charging port, which undoubtedly has a design fault, and comparable points with the now-cancelled Microsoft Band. It could also be clever for Microsoft to look at its product design studio for its personal systemic faults.

Have any of our readers had this problem? Let us know beneath.



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