I spoke with Margaret Lee, GM & SVP, Digital Service and Operations Management at BMC Software, about how AISM pairs with applied sciences like AIOps, and her forecast for the way forward for AISM.
- What is AI Service Management? How does it differ from AI Management?
- How is AI being utilized in the true world, at the side of IT service administration? What are the highest use circumstances? Let’s discuss in regards to the latest survey outcomes.
- What about pairing AISM with AIOps?
- What do you forecast as the important thing traits for using AI within the enterprise within the years forward?
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