Much of today’s computing is done on the cloud, with servers syncing our latest notes and documents and keeping them up to date on our myriad number of devices. Microsoft is one of those firms pushing a mobile first cloud first future, and for Windows Phone 8.1 users who bought into that scenario the past weekend hasn’t been good.
Reports are coming in on Microsoft’s Support forums that OneDrive, OneNote, and Office Mobile are unable to sync for some users.
One user complained “I have been updating an excel file daily on my Windows 8 Lumia 735 phone on Verizon network. This has worked well for most of 3 years…However, this time, I can’t save anything to OneDrive from my phone. The problem started about a week ago.”
This issue appears to be limited to Windows Phone 8.1 devices, and not on the Windows 10 Mobile iterations of the affected apps. Irritatingly enough, while updating to Windows 10 Mobile would have been easy enough a week ago, the firm appears to have quietly closed the update window this weekend – or at least paused the update temporarily.
A Microsoft rep has responded to one of the threads today, stating that it is currently under investigation.
While this is most likely a server error as Microsoft wouldn’t render a cornerstone feature of Windows phone useless so unceremoniously – the optics of this glitch coming in a week where Microsoft’s mobile commitment is suspect for fans aren’t good.
