First, identify the conduct. Call it agentwashing when a product labeled as agentic is merely orchestration, an LLM, and a few scripts. The language you employ internally will form how significantly folks deal with the difficulty.
Second, demand proof as a substitute of demos. Polished demos are straightforward to pretend, however structure diagrams, analysis strategies, failure modes, and documented limitations are more durable to counterfeit. If a vendor can’t clearly clarify how their brokers purpose, plan, act, and recuperate, that ought to elevate suspicion.
Third, tie vendor claims on to measurable outcomes and capabilities. That means contracts and success standards needs to be framed round quantifiable enhancements in particular workflows, express autonomy ranges, error charges, and governance boundaries, fairly than imprecise targets like “autonomous AI.”
