Well, here’s a radical new solution. A number of Microsoft Surface Pro 4 owners are experiencing some really dreadful screen flicker and screen oddities with their device, a solution has been found, it helps (briefly) to place the Surface Pro 4 in the freezer.
At the website Flickergate, users of the Surface Pro 4 have posted many photos and videos displaying the issue precisely (granted it’s hard to miss eh?). One guy, George Visvikis, has revealed that the flicker stops when he places the Surface Pro in a freezer, he, however, does emphasize that it is only a temporary solution and that the problem re-emerges after a few minutes. Clearly indicative of an IC overheating or leaking. Flickergate is a website with customers of Microsoft who have invested $1500+ on new Surface Pro devices which have developed screen flickering, rendering the devices unusable.
They claim the flickering normally occurs 1 year after purchase when the warranty is already expired. This means that owners are forced to pay $800 for an out-of-warranty exchange from Microsoft. However, many users also experience the same flickering on their refurbished Surface Pro replacements. Thus far the counter rises, over 1800 customers have complained on Microsoft’s support forums and this number is still growing by the day as the issue is getting more awareness.
Here is a video that displays the issue:
To date, Microsoft has not acknowledged this issue. Website Flickergate recommends potential buyers to AVOID surface pro devices until Microsoft has fixed this problem because there is a high chance that your device will become unusable within a year. It is rumored that it is a hardware problem and that the issue can not be solved through a software update, it’s also stated that less than one percent of the tablets have been affected by the problems.
In the video above the example that shows the flickering issue stops (for a little while) after freezing the unit (which honestly can’t be good for the device as either & is ill-advised!!). What a sad story that consumers revert to things like this because Microsoft hides behind their expired warranty and their end-users, in the proverbial cold.
