There’s been a lot of talk about people leaving Uber in droves, especially after the #deleteUber Twitter trend following the company’s decision in the wake of the Trump traveling ban. One group of users that’s certainly not dumping Uber, however, is made out of Millennials.
According to a new survey from LendEDU on 1,531 Millennials, 93% of respondents will not stop using Uber. This decision was made in spite of the large number of scandals keeping Uber in the headlines, including claims of systematic sexual harassment, high profile execs stepping down, and many other incidents that have kept the company in the news, and not in a good way.
While the number of Uber users who have decided to leave is significant, with some sources saying about 200,000 people deleted their apps, there are still plenty of people out there using the ride-hailing service.
So, Millennial Uber users were asked whether “with all of the recent controversies, are you going to stop using Uber?” The answer came promptly and overwhelmingly – “No.”
Women, more likely than men to quit Uber
The company went a step further and broke down the numbers for us. Out of the respondents, 99.6% reported their gender – 62.8% were male and 37.2% were female.
Out of these, 10.5% of female respondents said they would stop using Uber, and only 5% of male respondents gave the same answer. Given how much the sexual harassment scandal affected the company’s image and the many reported sexual assault incidents involving Uber drivers, it’s not really a surprise that women are more likely to stop using the ride-sharing service.
“As of the most recent data, Uber has approximately 40 million monthly active users. If our data is representative of the entire Uber user base, that would mean there are roughly 2.8 million users who say that they are going to be leaving the app,” the report shows.
