Samsung recently resumes sales in its home country, South Korea and announced that customers in other countries will be able to purchase Galaxy Note 7 smartphones soon. Korea Herald announced that Samsung sold 30,000 Note 7 units in Korea during just two days.
The number includes pre-orders placed before the recall was announced, but analysts did say that about 10,000 Note 7 units were sold a day. This means that consumers continue to trust the brand and retailers classify this product as “a hit”.
In order to mark the restart of sales, Samsung issued an announcement, saying that the company opened Galaxy Note 7 experience zones in multiple locations across Korea. The zones were opened one day before sales restarted on October 1 in the country. The venues allow customers to test out the Galaxy Note 7 before purchasing it.
Samsung explained software battery changes that indicate a safe Galaxy Note 7 unit
“We found that many people are excited to check out the iris scanner, the new S Pen features, such as S Translator, and the camera,” said Junghyun Kim, Manager of the Seoul-based Samsung D’light shop. Customers took the opportunity to bring in their Note 7 units and exchange them for a safe smartphone.
Samsung implemented three specific software changes in relation to the battery icon. The new units come with a green battery indicator, so that safe Note 7 smartphones could be differentiated from those with faulty batteries, sold before the recall was announced on October 2. In addition, the icon is visible from the Status Bar, the Always on Display screen and the Power Off prompt screen. Another indicator of a safe unit is the square symbol found on the phone’s packaging.
Samsung continues to urge customers to exchange their faulty Galaxy Note 7 smartphones with a safe unit, as soon as possible. The company is expected to restart sales in other countries soon, while some say that the Galaxy Note 7 will be made available in Europe on October 28.
