Samsung Electronics has partnered with Turkish Airlines to raise the journey expertise via SmartIssues Find.
On December 1, the 2 firms have launched the “Smart Tagged Baggage Service,” enabling Turkish Airlines passengers to rapidly monitor misplaced or delayed baggage utilizing Samsung’s location-tracking service, SmartIssues Find.

SmartIssues Find leverages Bluetooth Low Energy (BLE) and ultra-wideband (UWB) expertise to find registered Samsung Galaxy gadgets. Supported by a worldwide community of greater than 700 million Galaxy gadgets, the service permits customers to securely find smartphones, tablets, smartwatches, earbuds and objects with Galaxy SmartTags connected — anytime, wherever.
Through this collaboration, Turkish Airlines can extra effectively recuperate baggage geared up with a Galaxy SmartTag when passengers embrace a hyperlink with location knowledge of their misplaced baggage report. Passengers may use the “Change Device Image” characteristic in SmartIssues Find to register a photograph of their precise baggage within the app, making it simpler to establish if misplaced.

With Turkish Airlines because the launch companion, Samsung plans to increase collaborations with further airways. The airline goals to increase the usage of SmartIssues Find past baggage administration to different buyer companies that profit from location monitoring. As the flag provider of Türkiye, Turkish Airlines plans long-term cooperation with Samsung to drive buyer expertise innovation via AI-powered gadgets and software program options.
“Samsung is expanding the SmartThings Find experience through partnerships across industries to help customers stay connected and at ease wherever they are,” mentioned Jaeyeon Jung, Executive Vice President and Head of SmartIssues at Samsung Electronics. “We are delighted to work with Turkish Airlines to deliver a more convenient and streamlined travel experience.”
“Turkish Airlines continues to lead the industry on its road to digitalization. We are delighted to partner with Samsung to leverage their cutting-edge technology for the benefit of our passengers,” mentioned Kerem Kızıltunç, Chief Information Technologies Officer at Turkish Airlines. “We will continue to strengthen our industry leadership with technological collaborations that prioritize guest satisfaction and set new standards for the aviation industry.”







