Comment on QuickBooks Pro 2012 Reviews by .
The manufacturer commented on this review(What’s this?)
Posted on
Jan 3, 2012 10:14:20 AM PST
Jan 3, 2012 10:14:20 AM PST
Mark, QuickBooks Customer Care says:
Hi R. Jacobson. I understand your concern about customer support with them trying to sell you a service contract and an upgraded version of QuickBooks. I would like to find out more information about your customer support experience. It sounds like the agent may have misunderstood what you wanted. I want to make sure we fix this for you. Your feedback will help me make sure our agents are providing the proper support needed for customers. Email me at markd@intuit.com and I will also have one of my colleagues contact you directly to help you with any further issues you may have with your QuickBooks. I hope to hear from you soon. Thank you.
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