IT Science Case Study: Bridging Gaps in Corporate Comms
eWEEK IT SCIENCE: A Fortune 500 insurance coverage holding firm has points delivering company communications and assets.The earlier model of the corporate’s intranet was described as extra of a “static newsletter” than a dwelling website. Here’s what it did to unravel the issue and open the inner communication traces.
Here is the most recent article in an eWEEK characteristic sequence known as IT Science, through which we have a look at what truly occurs on the intersection of new-gen IT and legacy techniques.
Unless it’s model new and proper off numerous meeting traces, servers, storage and networking inside each IT system might be thought of “legacy.” This is as a result of the iteration of each {hardware} and software program merchandise is dashing up on a regular basis. It’s common for an app-maker, for instance, to replace and/or patch for safety functions an software a couple of instances a month, or perhaps a week. Some apps are up to date every day! Hardware strikes just a little slower, however manufacturing cycles are additionally dashing up.
These articles describe new-gen trade options. The thought is to have a look at real-world examples of how new-gen IT services are making a distinction in manufacturing every day. Most of them are success tales, however there may also be others about initiatives that blew up. We’ll have IT integrators, system consultants, analysts and different specialists serving to us with these as wanted.
Today’s Topic: Creating a Unified Repository for Corporate Comms, DocumentationFurther studying Top Extract-Transform-Load (ETL) Tool Vendors IT Science Case Study: Improving Customer Service with…
Name the issue to be solved: Genworth Financial is a Fortune 500 insurance coverage holding firm headquartered in Richmond, Va. Genworth acknowledges that the corporate’s individuals are its core energy and is dedicated to supporting them in the easiest way attainable. A key a part of that effort is Genworth’s company intranet, which serves to ship company communications and assets. Unfortunately, the earlier model of Genworth’s intranet was described as extra of a “static newsletter” than a dwelling website. Due to the issue in updating content material on Genworth’s intranet the consumer expertise was dated and making adjustments was a time-consuming course of.
Describe the technique that went into discovering the answer: Genworth had labored with Liferay to develop the earlier two variations of the corporate’s intranet and turned to Liferay once more to construct a revitalized third model. In explicit, Genworth upgraded its intranet to run on the most recent model of Liferay Digital Experience Platform (DXP) and engaged with Liferay’s Global Services division (the corporate’s consulting arm) to finish the mixing. The objective was to offer a greater consumer expertise by way of an improved UI mixed with new self-service capabilities. Self-service capabilities particularly would offer workers with larger satisfaction by empowering them to do extra on their very own.
List the important thing parts of the answer: The entirety of Genworth’s new company intranet relies on Liferay DXP.
Describe how the deployment went, maybe how lengthy it took, and if it got here off as deliberate: Working…
