@utwahoo Hello, thanks for sharing your concern with us. If …

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Comment on Introducing the SERIES 7 CHRONOS by SamsungNotebook.

@utwahoo Hello, thanks for sharing your concern with us. If you believe this issue is due to a malfunction or broken part, we recommend you to contact our local support team to fix it in the most suitable manner. You can find the nearest location as well as detailed contact info by visiting our official website at [samsung.com] on the “support” section (please make sure you go to your country page). We hope this helps!