IBM has customized its new BPM (business process management) software to help small and midsized organizations set up their own automated workflows just like big businesses do. Most BPM tools “are built for thousands of users and to run across multiple servers, and so they can get complex and expensive. This [software] addresses the BPM need in the mid-market,” said Ron Kline, an IBM director for marketing to small and midsized businesses. “It fits the need for a midsized company, without it being too lightweight.”
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