By Hamshy Raveendran, Head of Product Management and Go To Market, Mobile B2B Business, Samsung Electronics Americas
At Samsung Electronics, we’re obsessed with bringing game-changing innovation and worth to our enterprise clients. And we’re proud to equip these firms with the best-in-class know-how and providers they should enhance mobility, provide seamless digital experiences, and preserve their data protected.
Our new, landmark take care of Walmart is the newest instance. Over the following few months, we’re placing Galaxy XCover Pro smartphones within the arms of 740,000 Walmart retailer associates throughout the U.S.—to make use of at work and at dwelling. This is our largest cell enterprise deal ever within the U.S., and we’re thrilled to assist Walmart present new and enhanced experiences for his or her associates and clients.
The Journey to Making Walmart’s Connected Associate Vision a Reality
This thrilling deal is the end result of a full yr of planning and piloting. Walmart approached us within the spring of 2020 at a time when their shops had been busier than ever, and associates had been working laborious to make sure a protected procuring expertise in the course of the pandemic.
Together, we mentioned what they name the “Connected Associate” initiative—a imaginative and prescient to empower Walmart associates by placing all the things they want within the palm of their arms. We realized Walmart Global Tech was constructing a brand new app in-house to assist associates simplify every day duties, serve clients and plan for all times outdoors of labor. Then, we took motion, even shadowing associates to learn the way they work, and what instruments might assist them work higher. These insights revealed the necessity for an agile cell gadget – with Walmart’s built-in customized utility – to take worker engagement and buyer care to new heights.
Enter the Galaxy XCover Pro.
A New Way to Work With the Galaxy XCover Pro
The Galaxy XCover Pro delivers a rugged and modern, single gadget answer. It builds on Samsung’s legacy of high-powered smartphone options, together with an immersive show, long-lasting battery, light-weight and sturdy design, and highly effective digicam. And, defense-grade safety with the Samsung Knox platform, which protects you and your gadget from the chip stage, up.
The Samsung Knox Suite consists of instruments to assist enterprises like Walmart with the sources essential to handle a deployment of this dimension. These embrace automated enrollment, firmware administration, gadget and Wi-Fi community analytics, loss prevention and deep gadget customization. By leveraging our industry-leading platform, Walmart is making certain that associates may have the instruments they should simplify every day duties.
We’ve additionally custom-made the Galaxy XCover Pro in order that Walmart associates can take pleasure in utilizing their smartphone to enhance their day—each in and out of doors of labor. While they’re on the clock, the Galaxy XCover Pro will create new, handy methods for them to work, from cell clock-in and accessing schedules, to managing stock and utilizing Galaxy XCover Pro’s digicam, which we’ve optimized to work seamlessly with Walmart’s barcode scanning course of. During their work shift, Walmart associates may faucet a co-worker’s identify and provoke a push-to-talk dialog straight from the Galaxy XCover Pro by squeezing the bodily aspect key.
Until now, Walmart associates had to make use of totally different gadgets all through their shift, from barcode scanners to walkie-talkies. The Galaxy XCover Pro will allow effectivity with fully new workflows and extra choices.
Security for Work Use, Privacy for Personal Use
Beyond its sheer scale and workflow innovation, one other facet that units Samsung and, particularly the Galaxy XCover Pro, aside is Walmart’s determination to allow its associates to take their gadgets dwelling, an awesome perk for workers. As Kellie Romack, Walmart’s vp for affiliate expertise and buyer care, says,…
