ATLANTA, GA — April 26, 2011 — HomecareCRM, the industry leader in customer relationship management solutions, and Amedisys, Inc. (NASDAQ: “AMED”), a leading home health care and hospice company, today announced that an agreement to provide Amedisys home health and hospice business development teams with an innovative new technology and training program that will elevate the standard of customer relationship management in the home health industry.
The customized program HomecareCRM is building for Amedisys will enable Amedisys’ nationwide business development team to better identify, prioritize, recruit, and grow their customer base in local markets.
“HomecareCRM pioneered the use of customer relationship management technology in the home health and hospice industry, capturing the attention of cutting-edge organizations like Amedisys,” said Karl Dumas, Chief Executive Officer of HomecareCRM, LLC. “The team at Amedisys challenged us to further enhance our core technology and implementation programs with features that will accelerate the rapid growth they are already experiencing.”
“We always seek out innovative ways to meet the ever-changing demands of our referral sources and their patients,” said G. Patrick Thompson, Jr., Executive Vice President of Administration and Chief Information Officer of Amedisys, Inc. “After an extensive search with tier 1 vendors, we found HomecareCRM to be the appropriate CRM solution for Amedisys. Providing our agencies with a powerful tool like this customized HomecareCRM program better equips our business development team to identify the greatest needs in their markets and meet them more efficiently than ever before. This also translates to higher quality patient care. We have designed the CRM program to integrate with our clinical management technology so that our business development team can now engage our clinical team to respond to patient needs in real-time,” he concluded.
HomecareCRM is partnering with Amedisys…
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