When it launched in 2019, Logitech’s Harmony Express Alexa distant gave the impression to be the way in which of the longer term: a easy, voice-powered distant that managed all of your gadgets with ease. Barely a 12 months later, Harmony has introduced that it’s shutting the entire thing down as of September 30.
As noticed by The Verge, Logitech quietly up to date its assist web page for the Harmony Express with this end-of-life discover: “On September 30, 2020, Logitech will be ending service and support for Harmony Express. The remote’s connection to the Harmony and Alexa cloud will be disconnected, disabling all functionality.” The firm notes that any Alexa Scenes you’re arrange will nonetheless perform utilizing one other Alexa machine.
While that is definitely horrible information for anybody who loves their Express distant, there may be some excellent news. Harmony is providing prospects compensation“ in the form of a free Harmony Elite remote upgrade or a refund of the purchase price, for current owners in possession of their Harmony Express.” We’d usually scoff at these kinds of presents, however it is a excellent one. The Harmony Elite retails for $350 and barely dips under $230, so both choice principally will get you a full refund.
Users can discover a hyperlink to improve or request a refund on the Harmony Express app on their iPhone or Android cellphone. Harmony says the Express will have to be plugged in and would require proof of buy. The refund or improve supply is just good via December 31.