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Google unveils AI customer support consultant

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Duplex, Google’s AI-powered function that may name companies and e book appointments for you, was launched final 12 months.  Now, In time for this years I/O, Google have revealed a digital customer support agent, that may robotically deal with inbound requires small companies.

CallJoy solutions the client with a customized message, and presents primary info similar to working hours and many others.  If the pre-recorded messages don’t cowl the client’s question, CallJoy will ship a URL with the reply



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