It is difficult to think about a senior govt who has broader and deeper work expertise than Rola Dagher, Dell Technologies’ Global Channel Chief. Dagher and her toddler daughter emigrated to Canada from Lebanon in 1989, becoming a member of different members of the family in Toronto. Seeking work and a greater life, she first labored as a telemarketer for Bell Canada, which led to jobs in gross sales and administration. Dagher then went on to govt and senior management positions at Dell and Cisco System Canada earlier than returning to Dell in September 2020.
In this Executive Q&A/Pund-IT Spotlight interview, Rola Dagher discusses the main points of her life and profession, her imaginative and prescient and plans for Dell’s Global Channel group and her dedication to points and organizations–both inside and out of doors the office.
Pund-IT: Hello, Rola. It’s good to satisfy you. Thanks for taking part on this dialogue.
Rola Dagher: Hi, Charles. It’s good to satisfy you, too.
Pund-IT: First off, are you able to present readers some particulars about your adolescence and background?
Dagher: I grew up in a small village in Lebanon, and my mother and father and 5 sisters emigrated to Canada to flee the Lebanese civil struggle. When I used to be 16, I adopted go well with. I’ve since made my residence and constructed my profession in Toronto, which is why I describe myself as a “proud Lebanese and a grateful Canadian.” The alternatives which have come my manner have been unbelievable, and I really feel lucky to share them with my household who all dwell shut by. We’re a tight-knit bunch.
Pund-IT: How did you grow to be all for know-how? What intrigued you in regards to the business?
Dagher: I’m the primary to confess that I fell into the know-how business! After arriving in Canada, I used to be seeking to construct a profession, so I accepted a job at Bell Canada as a telemarketer for know-how gross sales, and I simply fell in love with it. It was very satisfying with the ability to remedy folks’s issues and assist them do nice issues with know-how. I used to be hooked from then on.
Pund-IT: How did your profession evolve at Bell Canada? Are there any particular occasions or recollections of your time there which you can share?
Dagher: After a while in telemarketing, I moved into gross sales and by no means seemed again. One of one of the best recollections of my time at Bell Canada was successful the President’s Club award 5 years in a row. At one of many awards ceremonies, I had been as much as the rostrum just a few occasions accepting prizes earlier than the president mentioned, “I’m not calling you to the stage anymore!” It was an amazing second of laughter for everybody, however I used to be so pleased with all the pieces I had completed and the way I had been acknowledged for it. I knew I used to be in the appropriate discipline.
Pund-IT: After 15 years at Bell Canada, you initially joined Dell in 2011. What led you to make that transfer? What elements made you imagine that Dell can be an excellent and attention-grabbing place to work?
Dagher: I believe quite a lot of leaders would agree that…