No matter how superior a function could also be, its worth is proscribed if it isn’t accessible to everybody. That’s why accessibility lies on the coronary heart of true technological innovation. Guided by its imaginative and prescient of “Creating Better Pathways for All,” Samsung Electronics has constantly labored to ship extra inclusive services.
This philosophy is mirrored much more strongly in One UI 8, launched alongside the most recent Galaxy Z collection. The replace enhances listening to accessibility options, enabling smoother communication even in difficult listening environments.
To be taught extra about how these enhancements got here to life, Samsung Newsroom spoke with Soohyun Lee from Experience Planning Group1 of Samsung Electronics’ Mobile eXperience (MX) Business, together with Samsung Supporters Hajung Kim and Wansu Kim, who collaborated with Lee to carry extra accessibility options to One UI 8.
▲ (From left) Wansu Kim and Hajung Kim with Soohyun Lee
Real Voices, Real Change: Samsung Supporters Inspire Inclusive Features
The listening to accessibility options in One UI Eight draw on the real-life experiences and suggestions of Samsung Supporters. Currently lively in Korea and the United Kingdom, the Samsung Supporters program invitations customers with various accessibility wants — together with imaginative and prescient, listening to and mobility — to suggest accessibility-related concepts on to Samsung. It performed a key position in creating the brand new listening to accessibility options in One UI 8, with Samsung Supporters Hajung Kim and Wansu Kim, each of whom are exhausting of listening to, contributing their experiences and concepts.
“We listen closely to the valuable feedback from our Supporters about inconveniences and other challenges that traditional desk research might overlook,” defined Lee, who manages the Samsung Supporters program. “We then incorporate those insights to improve our products and services.”
“We communicate with the Supporters in real time on a daily basis, while also conducting online surveys and in-depth offline interviews to carefully analyze issues and review solutions,” she continued. “Samsung Supporters are part of the entire process — from planning to testing and refinement.”
▲ Soohyun Lee from Experience Planning Group1 of the MX Business
Features immediately proposed by Samsung Supporters — corresponding to Interpreter utilizing keyboard and Real-Time Text calls — have been delivered to life in One UI 8. “After experiencing Galaxy products firsthand as a hard-of-hearing user, I suggested specific improvements regarding certain features,” stated Wansu Kim, a world signal language educator. “Knowing that even a small change can make someone’s daily life much more convenient, I focused on ideas that people would truly need and be able to use with ease.”
Content creator and author Hajung Kim collaborated with Wansu Kim to provide a video introducing One UI 8’s listening to accessibility options. “We wanted the changes we suggested to seamlessly blend into the everyday lives of more people, so I planned the video from the perspective of a real user,” stated Hajung Kim with delight.
▲ (From left) Samsung Supporters Hajung Kim and Wansu Kim use the brand new accessibility options utilized to One UI 8.
‘Breaking Language Barriers With a Keyboard’ — Samsung Supporters’ Pick ①: Interpreter Using Keyboard
Starting with the Galaxy S24 collection, Galaxy AI’s translation capabilities have already confirmed to be a dependable companion for overcoming language boundaries. However, its voice-based format had limitations in sure conditions — for instance, when the speaker’s pronunciation was unclear or when the encircling atmosphere was noisy.
With One UI 8, Samsung enhanced Interpreter1 in a method that helps customers talk extra naturally throughout languages via textual content typed on the keyboard. When a person sorts a sentence in their very own language, the gadget immediately…
