Apple’s iPhone 6 Plus has the best camera of any iPhone (at least until we get new ones next month), but it’s not completely problem-free. Apple has announced an iSight Camera Replacement Program for iPhone 6 Plus models sold between the phone’s launch in September of 2014 and January of 2015. “A small percentage” of phones sold included a faulty part that could make pictures taken with the rear camera look blurry. The problem doesn’t affect the standard iPhone 6, so the 6 Plus’ optical image stabilization component could be at fault. The front-facing FaceTime camera is also unaffected.
If your phone fits this description, head to the program page linked above and enter your serial number. If your phone needs fixed, you can take it to an Apple Authorized Service Provider or an Apple store, or you can contact Apple’s tech support and make other arrangements. Apple is warning users to back their data up to iTunes or iCloud before having the phone serviced, so phones may be wiped or replaced outright as part of the repair process.
The program will cover faulty iPhone 6 Plus cameras for up to three years after you bought your phone, but doesn’t otherwise change the standard one-year warranty or the two-year AppleCare+ warranty you may have purchased.
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